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Navigating the challenges of long-term care insurance can feel overwhelming. At Premier Care Management of Georgia, we help families throughout the United States with their long-term care insurance claims. Let us assist you in simplifying your policy details so you can make the most of your coverage with confidence and peace of mind.

Tracy Johnson, RN, CCM
Aging Life Care Consultant

We work with private families, elder law attorneys, assisted living communities, home care agencies, and other professional groups. These partners trust our Premier Team to assist their families with their long-term care insurance claims.

A long-term insurance policy, often referred to as long-term care insurance (LTCi), is a type of insurance designed to provide coverage for individuals who require assistance with activities of daily living (ADLs) or supervision due to chronic illness, disability, or cognitive impairment. These policies typically cover expenses associated with care received in various settings, including nursing homes, assisted living facilities, and home care.


Opening an insurance claim can often feel like entering a maze of paperwork, jargon, and uncertainty. It's a journey riddled with challenges and confusion, leaving many to feel overwhelmed and disheartened. Here's a glimpse into the tangle of obstacles individuals encounter when attempting to open an insurance claim:

  • Navigating the Fine Print: Insurance policies are notorious for their dense legalese and intricate terms and conditions. Understanding what's covered, what's excluded, and the eligibility criteria can be akin to deciphering a foreign language.

  • Document Overload: The sheer volume of documentation required to initiate a claim can be staggering. From medical records and clinical progress notes to policy details and proof of eligibility, gathering and organizing the necessary paperwork is a daunting task in itself.

  • Complex Claim Forms: Filling out claim forms is rarely a straightforward process. Each insurer has its own set of forms, each requiring specific information and documentation. One misstep or omission could result in delays or even outright denial of the claim.

  • Uncertain Eligibility: Determining whether a particular event or circumstance is covered by insurance can be a murky ordeal. Grey areas, exclusions, and ambiguous language often leave individuals unsure if their claim will be accepted or rejected.

  • Communication Hurdles: Getting in touch with the right person at the insurance company and obtaining clear, timely responses can be a frustrating endeavor. Phone calls go unanswered, emails disappear into the void, and automated systems offer little in the way of assistance.

  • Claims Processing Delays: Even after all the necessary documentation has been submitted, the waiting game begins. Claims can languish in processing limbo for weeks or even months, leaving claimants in a state of limbo and financial strain.

  • Denial and Appeals: Receiving a denial letter can feel like a gut punch, especially after investing time and effort into the claims process. Navigating the appeals process requires patience, perseverance, and often legal expertise to overturn the decision.

In the face of these challenges, it's no wonder many individuals find themselves at a loss when attempting to open an LTC insurance claim. However, with the right support and guidance, navigating this intricate maze becomes far more manageable. That's were Premier Care Management steps in, offering a guiding light through the uncertainty of insurance claims confusion.


At Premier Care Management, we understand the complexities and challenges individuals face when navigating long-term insurance claims. Our expert consultants are dedicated to providing unparalleled support and guidance throughout the entire claims process. Here's why you should choose Premier Care Management's Long-Term Insurance Claims Consultants:

  • Expertise: Our team consists of seasoned professionals with extensive knowledge and experience in the long-term insurance industry. We stay up to date with the latest regulations and best practices to ensure optimal outcomes for our clients.

  • Personalized Service: We recognize that every client's situation is unique. That's why we take a personalized approach to each case, tailoring our strategies to meet the specific needs and goals of our clients.

  • Comprehensive Support: From initial claim filing to appeals and negotiations, we provide comprehensive support at every stage of the claims process. Our goal is to alleviate the burden on our clients and streamline the process for a smoother experience.

  • Maximized Benefits: Our consultants work tirelessly to maximize the benefits our clients are entitled to under their long-term insurance policies. We leave no stone unturned in our pursuit of securing the best possible outcome for our clients.

  • Transparent Communication: Clear and transparent communication is at the heart of our service philosophy. We keep our clients informed and involved every step of the way, providing regular updates and answering any questions they may have.

  • Registered Nurse Assessments: Premier Care Management goes beyond traditional consulting services by offering a team of Registered Nurses to perform comprehensive assessments. These assessments are crucial in ensuring claim eligibility and providing accurate documentation to support our clients' cases.

  • Peace of Mind: Dealing with long-term insurance claims can be overwhelming and stressful. With Premier Care Management by your side, you can have peace of mind knowing that your case is in capable hands. We handle the complexities so you can focus on what matters most.

We're here to support you by:

  • Clarifying your policy details and benefits.

  • Explaining your claim limits and assisting with planning.

  • Assisting in completing required forms and fulfilling prerequisites to start your claim.

  • Ensuring prompt submission of care logs and invoices.

  • Guiding you through the elimination period.

  • Allowing you to reclaim precious time with your family.

When you choose Premier Care Management's Long-Term Insurance Claims Consultants, you're choosing experience, reliability, expertise, and unwavering support. Let us help you navigate the journey towards securing the benefits you deserve.

Darlene Carr
Director of
Care Management Services


Premier Care Management: Your Trusted Long-Term Insurance Claims Partner


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