What Does an Aging and Life Care Manager Do?

When a loved one begins to face health challenges, memory issues, or the general complexities of aging, families are often left asking the same question:

“Where do we even start?”

The decisions can feel endless—doctor appointments, home safety, legal planning, medication management, housing options—and all while trying to respect your loved one’s wishes. For many families, it quickly becomes overwhelming, especially when juggling work, distance, or your own health needs.

That’s where a care manager comes in. These professionals provide clarity, structure, and compassionate guidance at a time when it’s needed most.

Think of a Care Manager as Your Personal Aging Guide

Care managers—also known as Aging and Life Care Professionals—are trained experts who help families navigate the emotional, medical, legal, and logistical sides of aging. Their job is to take the guesswork and stress out of managing care so families can focus on what matters most: time with their loved ones.

So, What Do Care Managers Actually Do?

Here are a few key ways they help:

• Create a personalized care plan – Based on a full assessment of medical needs, living situation, family dynamics, and more.

• Coordinate care and services – From in-home help to doctor visits, they make sure everything runs smoothly.

• Attend appointments and advocate – They often go to medical visits to ask the right questions and make sure nothing falls through the cracks.

• Support families in crisis – Whether it's a hospital discharge or a sudden change in condition, they step in with a clear plan.

• Provide peace of mind – With regular updates and a proactive approach, they reduce stress for families—especially those caring from a distance.

  
  

What Is a Certified Premier Care Manager?

At Premier Care Management of Georgia, we take excellence a step further. Our Certified Premier Care Managers hold a credential that signifies the highest level of expertise in care management.

Each recipient has completed advanced training through eight intensive modules led by our CEO, RN Tracy Johnson—an industry leader with decades of experience. This rigorous program prepares care managers to confidently handle complex medical and coordination challenges while providing compassionate, solutions-driven support.

Certified Premier Care Managers are not only skilled advocates and planners—they represent a new benchmark in our field. By mastering best practices in senior care, personalized planning, and crisis management, they deliver the highest standard of care to clients and their families.

Through this elite certification, Premier Care Management upholds its unwavering commitment to quality, professionalism, and heartfelt service.

When Should You Call a Care Manager?

If you're feeling overwhelmed, unsure where to turn, or stuck making big decisions alone, it might be time. Care managers are often brought in during a crisis, but the best time to start is before one happens.